Bring the Wet Tropics story to life—with confidence, authenticity and impact
The Wet Tropics World Heritage Area is one of the most extraordinary places on Earth and as a tourism operator, a guide, or someone that interacts with visitors you play a vital role in how its story is shared with the world.
The Wet Tropics World Heritage Guides supports you in that role—giving you the knowledge, tools and confidence to deliver meaningful, accurate and engaging experiences for your guests.
Overview
The Wet Tropics World Heritage Guides is a free training program delivered through a self-paced online learning experience, complemented by a variety of professional development opportunities, including face-to-face activities.
The program is designed for tourism practitioners, however, it is open to anyone with an interest in the region’s unique natural and cultural heritage.
Why join the program?
The program offers more than training—it’s an opportunity to strengthen and enhance your guest experiences. It helps you:
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© Tourism & Events QueenslandDeliver richer guest experiences
Deliver richer guest experiences grounded in authentic World Heritage values
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© Tourism & Events QueenslandBuild your credibility
Build your credibility and professionalism as a trusted guide of the Wet Tropics
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© Tourism & Events QueenslandStrengthen storytelling
Strengthen your storytelling with accurate, consistent and compelling messages
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© Tourism & Events QueenslandSupport protection of the Wet Tropics
Support the protection of the Wet Tropics by fostering informed and respectful visitors.
Tourism operators are key partners in protecting and sharing the Wet Tropics—you are the ones who bring its values to life every day. The program supports your business by providing the information, skills and tools for your team to elevate every guest interaction.
Getting started is simple
Recognising the diversity of the tourism industry, the program offers three tailored training levels, allowing you to choose the pathway that best suits your role, experience and goals.
Whether you’re just starting out or looking to deepen your expertise, there’s a course for you.
Choose your pathway
- Enrol by clicking your chosen course link below.
- Enter your email and check your inbox for an activation message from: Reach 360 Notifications (notifications-no-reply@articulate.com). Keep an eye on your junk mail to be sure.
- Follow the emailed link to activate your account and complete your registration.
- Start your training by returning to the same course link above. Continue using this same link each time you want to access the program.
Tip: Save the course link so you can easily return to continue or review your learning anytime.
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Wet Tropics Guardians
Created for frontline service providers who engage with visitors
Learning modules
- The Wet Tropics World Heritage Area
- Respect Rainforest Aboriginal Peoples, Country and culture
- Power of storytelling
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Wet Tropics Defenders
Designed for those who create, market, support and deliver visitor experiences
Learning modules
Modules 1-3 +
- Transformational experiences
- Safe, sustainable and responsible tours
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Wet Tropics Champions
Developed for Wet Tropics experience providers and tour practitioners
Background
This initiative supports the Wet Tropics Sustainable Tourism Plan 2021–2031, which identifies high-quality guiding, consistent messaging and strong industry partnerships as essential to delivering outstanding visitor experiences.
The Wet Tropics World Heritage Guides has been developed collaboratively by:
- Wet Tropics Management Authority
- Department of the Environment, Tourism, Science and Innovation
- Tourism and Events Queensland.
Together, we are investing in a stronger, more informed tourism industry—one that showcases the Wet Tropics with integrity and pride.
Need more information?
For enquiries about the Wet Tropics World Heritage Guides or for assistance with the online learning platform, please contact us at guides@wtma.qld.gov.au.
Last updated: 13 Oct 2026

