Wet Tropics World Heritage Guides

Wet Tropics Management AuthorityWet Tropics World Heritage Guides is an exciting new program to enhance World Heritage presentation, interpretation and experience delivery in the Wet Tropics.

Building on previous successful tour guide training programs, the Wet Tropics World Heritage Guides is a unique resource. It has been developed specifically for those who interact with visitors to the Wet Tropics, but is available to anyone with an interest in the region’s natural and cultural values.

Background

Developing this program is a key action from the Wet Tropics Sustainable Tourism Plan 2021–2031, which acknowledges the value of professional tour guides, community advocacy and consistent messaging in delivering high-quality visitor experiences.

The Wet Tropics World Heritage Guides is a partnership between the Wet Tropics Management Authority, the Department of the Environment, Tourism, Science and Innovation, and Tourism and Events Queensland. 

Overview

The Wet Tropics World Heritage Guides is delivered through a free, self-paced online learning platform, to be followed by a range of professional development opportunities, including face-to-face activities.

Recognising the wide variety of roles that contribute to visitor experiences in the Wet Tropics, there are three levels identified, with a specific training course for each:

  • Guardianscreated for frontline service providers who engage with visitors.
Guardians are vital in sharing information that enables visitors to make the most of their time in the Wet Tropics.
  • Defendersdesigned for those who create, market, support and deliver visitor experiences.
Defenders are integral to realising visitor aspirations through safe, sustainable and responsible operations.
  • Championsdeveloped for Wet Tropics experience providers and tour practitioners.
Champions are the leading Wet Tropics storytellers and curators of memorable, transformational guest moments.

To ensure consistent information is shared across all levels, each course includes three essential learning modules as a foundation, with additional modules that progressively strengthen knowledge and skills.


Identify the level that suits your needs and interests to start your Wet Tropics World Heritage Guides journey!

Download a printable copy.

Wet Tropics Management Authority

Wet Tropics Management Authority

Wet Tropics Management Authority

Wet Tropics Management Authority


Wet Tropics Management AuthorityWet Tropics Management Authority

Wet Tropics Management Authority

IMPORTANT: 

When you ‘enrol’ with the above links, an email is sent to activate your account, which may filter to your junk mail. Please be aware that this automatic email comes from our Learning Management System software and will appear as: 

Reach 360 Notifications<notifications-no-reply@articulate.com>

Once you activate your account via this email and complete the registration questions, use the same enrolment links provided above to access your preferred course. You must continue to use the same course link each time you want to progress your training or review the program content. We recommend saving the link to your web browser for quick and easy access.

Wet Tropics Management Authority

More information

For enquiries about Wet Tropics World Heritage Guides or for support with the online learning platform, please email guides@wtma.qld.gov.au.


Wet Tropics Management Authority



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